Refund policy

Refund Policy

Returns

We accept returns within a specified period from the delivery date, provided the item is unused, in original packaging, and in resalable condition.

Non-Returnable Items

Certain products may not be eligible for returns, including:

• Personalized or custom-made items

• Clearance or final sale items

• Opened or used personal care products

Refund Process

Once your returned item is received and inspected, we will notify you of approval or rejection of your refund.

Approved refunds are processed back to the original payment method within a reasonable timeframe depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us promptly with photos and order details.

Exchange Policy

Exchanges may be available for defective or damaged products, subject to stock availability.